Terms of Use

Our website, found under the URL www.osoapparel.com, is operated by OSO Apparel, LLC. and is registered to PO Box 292171, Los Angeles, CA 90029.  All references to “we”, “us” and “our” shall be deemed to be references to OSO Apparel, LLC. and references to “you” and “your” shall be deemed to be references to persons placing an order via this website. Simple, right?

Ownership of Website Content

The Website is protected to the maximum extent permitted by copyright and intellectual property rights laws and international treaties. All content displayed on or through the Website including but not limited to videos, photos, blogs, forums, product descriptions, designs, data sheets, FAQs is owned exclusively by OSO Apparel, LLC. and is protected by copyright or other laws, including as a collective work and/or compilation, pursuant to copyright laws, and international conventions. Any reproduction, modification, display or creation of derivative works from the content herein for profit is prohibited. Fan or other creative use that is not intended for profit or commercial re-use is allowed, provided credit to the artist is given. Check in with us at contact@osoapparel.com if you are uncertain as to what you are allowed.

The following terms and conditions apply to all use of the OSO Apparel website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions, even if in reality you skimmed it. Please note, terms may be subject to change at any time without notice, it is your responsibility to check this page. If you have any queries regarding our terms and conditions, please contact us before creating anything or ordering with us.

Offers & Discounts

Offers and discounts, when available, are valid when shopping online, and at event & trade shows. Discounts cannot be used in conjunction with any other offer and cannot be applied retroactively.

Ordering

When placing an order, you agree that all details you provide to www.osoapparel.com for the purpose of purchasing goods are accurate and complete in all respects.

Your contract for purchases made through www.osoapparel.com is with Oso Apparel, LLC. and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.

All orders are subject to product availability and acceptance by Oso Apparel, LLC.

The price and availability of goods are subject to change without notice.

Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. Any offer of free delivery is to be explicitly stated and may not be eligible for international orders.

By placing an order via this website, you are making an offer to Oso Apparel, LLC. to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.

You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.

If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.

We can try, but are unlikely to be able to make amendments to an order after the point of dispatch. Should you wish to make any changes prior to dispatch, please contact us at shop@osoapparel.com.

Oso Apparel, LLC. reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • You fail to make payment to us when due
  • You breach any of our terms and conditions
  • If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity
  • We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.osoapparel.com

Conformity of Goods

Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser, software, or hardware.

Oso Apparel, LLC. will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

Payment

www.osoapparel.com accepts most major credit cards through payment processor, Stripe. This includes Mastercard, Visa, and American Express. All prices displayed are inclusive of US sales tax (VAT) at the current rate, but exclusive of shipping & handling.

Delivery

All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply. To help us with customs, please let us know ahead of time at shop@osoapparel.com if there are any specific considerations required for your country.

Returns & Refunds

Returns & refunds will be happily accepted within a reasonable time frame of receipt (no more than 90 days), where goods are returned in resellable condition and where possible in their original packaging with all tags.

 

Privacy

Your Details

To place an order with us online, details are collected. At the point of registration, we request certain information including your name, delivery and email address and payment card details. This information is required to enable us to process your order and notify you of its progress.

Information we use, how & why

Once an order has been placed, we will contact you by email to confirm your order details and again once your order has been accepted and dispatched. Should we need to contact you for any reason regarding your order, we will use the email address registered to your account, or the telephone number where provided.

With the exception of assistance with delivery, we will never pass your e-mail address, or any other contact information to any other organisation. For the sole purpose of aiding a delivery, your contact details may be shared with the chosen carrier.

 

Social Media

When using our social media tags, keep in mind that this information is shared publicly. Therefore, don't give out any information you wouldn't be comfortable with a stranger knowing - this includes your address, phone number, date of birth, email address, bank and credit card details, and place of work.

Your shots may appear in the following places:

  • Home Page - If we love it, and ask your permission to post it.
  • Instagram & Twitter - Users searching for certain hashtags will be able to see your post and your profile.
  • Instagram & Twitter - On our official account, if and when we receive your permission to post it.
  • Facebook, Pinterest, Google+ and other social networking sites and search sites.

What if I want to keep my posts private?

If your social media account is set to "private", your posts will not be seen by anyone other than those in your network. If your social media account is public, we recommend that you do not use these tags or you delete them from your post.

Your Rights

If you have any queries about the personal information we are holding in your name, please contact us at contact@osoapparel.com, and we will ensure your privacy as if it were our own.

Safety & Security

Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

Once an order has been placed, we don’t store the details of your payment card - that information is passed through Stripe's JS, and eliminates the need for merchants, e-commerce sites and operators of mobile wallets to store sensitive payment card data on their networks and reduces the risk of fraud.

Use of ‘Cookies’

Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.

Liability

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.

Oso Apparel, LLC. does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, neither Oso Apparel, LLC. nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Oso Apparel, LLC. or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Oso Apparel, LLC. and any other associated company of Oso Apparel, LLC. as if references to Oso Apparel, LLC. included references to each such associated company.

While Oso Apparel, LLC. uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Oso Apparel, LLC. will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Oso Apparel, LLC. takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Oso Apparel, LLC. will not be responsible nor liable for your use of any other websites which you may access via links within this website. Oso Apparel, LLC. does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Oso Apparel, LLC..

The entire liability of Oso Apparel, LLC. under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Oso Apparel, LLC. will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Oso Apparel, LLC. may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Oso Apparel, LLC..

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Copyright

All rights, including copyright, in the content of the www.osoapparel.com web pages are owned or controlled by Oso Apparel, LLC.. In accessing www.osoapparel.com web pages, you agree that you may only download the content for your own individual and noncommercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.osoapparel.com web pages for any other purpose whatsoever without the prior written permission of Oso Apparel, LLC.

Third Party Information

We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Oso Apparel, LLC. products are those stated on Oso Apparel's Website.

Law

This website and our Terms and Conditions have been designed for use within the United States and under US law. Whilst we are happy to consider requests for products and enquiries from outside the United States, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the US complies with any applicable non-US laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Our Details

Oso Apparel, LLC
PO Box 292171
Los Angeles, CA 90029
United States of America

contact@osoapparel.com